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You ID Me
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      • Preston Medical ID for Men Woman and Kids, Bracelets, Necklaces, Cards
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      • Stoke Medical ID for Men Woman and Kids, Bracelets, Necklaces, Cards
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How do alerts work?


You ID Me has the capability of alerting  selected  emergency  contacts' phone/s in an emergency.

This can  let them know that you are in difficulty. It may also share the contact details of the person treating / looking after you* enabling your emergency contacts to contact them to get the latest information about your well being.

The point at which this happens is when your ID profile is accessed in an emergency.

Alerts are  triggered instantly. They are   pre-formatted SMS  text messages sent to one or both of your emergency contacts from a no-reply service.

Below is a screenshot of  what an alert looks like.
Picture of a You ID Me alert sent to a mobile phone in an emergency
If you have opted for any of your contacts to receive alerts, a first responder  will see a pop-up when they access your emergency profile  that looks like this: 
Picture
The pop up  asks them to provide their contact details to share with the ID carrier's emergency contacts.  This is made optional for them since it may not be possible for them to take calls whilst dealing with the emergency; they may have more urgent priorities.

If the first responder selects  "Yes" they may provide their name and contact number.  This information is appended to the emergency text message/s sent to the selected emergency contacts.

If the first responder selects "No" then   an SMS is sent  to alert emergency contacts     without first responder contact information.
Picture
Platinum plan  subscribers receive  up 120 SMS text messages per year split into a monthly allowance of 10 alerts. This should be sufficient for genuine emergency situations and  for  regular testing which we encourage  strongly.

Alerts are automatically replenished  each month if a subscriber uses up their monthly quota early.  An email is sent to subscribers to confirm when this has happened.

Users can contact customer services should they deplete their monthly allowance.
Back to  Help Centre

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You ID Me is a subsidiary of Ahead Solutions (UK) Ltd. which is registered in England and Wales, company number 08071482. We are regulated by the Information Commissioner's Office and our registration number ZA171918. You ID Me® is a registered trademark with the Intellectual Property Office. Copyright © 2014-2025 All rights reserved.
  • Activate / Update
    • ACTIVATE ID PRODUCT
    • UPDATE MY PROFILE
  • About
    • Quick start
    • What is You ID Me?
    • How You ID Me works
    • Why You ID Me is safer
    • Emergency alerts
    • Speak4me
    • You ID Me Free
    • News & Blog
  • Services
    • ChildSafe
    • EmployeeSafe >
      • Register Interest in EmployeeSafe NC >
        • EmployeeSafe Order
      • EmployeeSafe Terms and Conditions
    • SMART Walking Sticks
    • Walkalone
    • Life Assurance
    • Medical ID by Region >
      • UK Medical ID Bracelets, Necklaces, Cards, Badges
      • Bath Medical ID Bracelets, Necklaces, Cards, Badges
      • Birmingham Medical ID Bracelets, Necklaces, Cards, Badges
      • Bradford Medical ID Bracelets, Necklaces, Cards, Badges
      • Brighton Medical ID Bracelets, Necklaces, Cards, Badges
      • Bristol Medical ID Bracelets, Necklaces, Cards, Badges
      • Cambridge Medical ID Bracelets, Necklaces, Cards, Badges
      • Canterbury Medical ID Bracelets, Necklaces, Cards, Badges
      • Carlisle Medical ID Bracelets, Necklaces, Cards, Badges
      • Chelmsford Medical ID, Emergency ID Bracelets, Necklaces, Cards, Badges
      • Chester Medical ID Bracelets, Necklaces, Cards, Badges
      • Chichester Medical ID Bracelets, Necklaces, Cards, Badges
      • Coventry Medical ID Bracelets, Necklaces, Cards, Badges
      • Derby Medical ID Bracelets, Necklaces, Cards, Badges
      • Durham Medical ID Bracelets, Necklaces, Cards, Badges
      • Gloucester Medical ID. Bracelets, Necklaces, Cards, Badges, Men Women Children
      • Edinburgh Medical ID Bracelets, Necklaces, Cards, Badges
      • Exeter Medical ID Bracelets, Necklaces, Cards, Badges
      • Hereford Medical ID Bracelets, Necklaces, Cards, Badges
      • Hull Medical ID Bracelets, Necklaces, Cards, Badges
      • Lancaster Medical ID Bracelets, Necklaces, Cards, Badges
      • Leeds Medical ID by You ID Me
      • Leicester Medical ID Alert Bracelets, Necklaces, Cards, Badges
      • Lincoln Medical ID, Bracelets, Necklaces, Cards, Badges
      • Liverpool Medical ID Bracelets, Necklaces, Cards, Badges
      • London Medical ID Bracelets, Necklaces, Cards, Badges
      • Manchester Medical ID Bracelets, Necklaces, Cards, Badges
      • Newcastle Medical Alert Bracelets, Necklaces, Cards, Badges
      • Norwich Medical ID, Alert Bracelets, Awareness Necklaces, Medical Cards, Badges
      • Nottingham Medical ID | Alert Bracelets, Necklaces, Cards, Badges
      • Oxford Medical ID, Bracelets, Alert Necklaces, Awareness Cards, Medic ID Badges
      • Peterborough Medical ID Bracelets, Necklaces, Tags amd Cards
      • Preston Medical ID for Men Woman and Kids, Bracelets, Necklaces, Cards
      • Sheffield Medical ID, Bracelets Necklaces Cards Badges
      • Southampton Medical ID | Bracelets, Necklaces, Cards | Unisex, Mens, Womens, Kids, Childrens
      • Stoke Medical ID for Men Woman and Kids, Bracelets, Necklaces, Cards
      • Wolverhampton Medical ID Bracelets, Necklaces, Cards, Badges
      • Worcester Medical ID. Men Woman Kids. Bracelets, Necklaces, Cards, Tags
      • York Medical ID Bracelets, Necklaces, Cards, Badges
  • Pricing
    • Plans
  • Store
  • ⭐New! Affiliate Scheme