You ID Me
  • Activate / Update
    • Get started
    • ACTIVATE ID PRODUCT
    • UPDATE MY PROFILE
  • About
    • What is You ID Me?
    • How You ID Me works
    • Why it's safer
    • Emergency alerts
    • EmployeeSafe
    • You ID Me Free
    • News & Blog
  • Plans & pricing
    • Plans
    • Subscribe & save
  • Store

Resetting your password


Read how to find your password  If you have not yet activated your ID product here.

You can reset the password on an active ID product easily  by clicking    here   or by following the article below.

Go to the You ID Me user login page.

Click  the Lost your password link...
password reset you id me
Which will reveal this screen...
lost password box
Enter your Username which is your user ID and click "RESET PASSWORD".

A new password will be emailed straightaway  to the email address linked to your ID profile.

Password reset emails are sent 100% of the time providing you enter your ID correctly.

If you have not received a password reset email please check all of the following before contacting customer services: 

  1. You have entered the correct ID into the password reset tool
  2. You have full access to the  email account associated with your You ID Me profile
  3. The email may be unavoidably  filtered by SPAM / JUNK controls and directed into folders with similar names   so please check your folders first 
  4. Occasionally Internet Service Providers  filter the email altogether so please contact your ISP if you do not see  your password reset email
Back to  Help Centre

You ID Me. Emergency ID for life.

SHOP FOR
​Addison's disease gifts | Alzheimer's disease gift page | Asthma gift ideas | Diabetes gift ideas | Dementia gift ideas |  Custom print medical products store page
PLAN OPTIONS
Spread the cost by direct debit
Free annual emergency ID product

INTERACT WITH US
Help Centre​
​Leave a review
Testimonials Page
Blog
​Our Purpose

Be Fit. Be Safe.
Emergency Medical Alert Service
MORE ON YOU ID ME
Service page
Our store
Verified Testimonials 
Terms and conditions
Privacy
Cookie Policy
​Legal Notice

FOR 3RD PARTIES
White labelling
Trade Enquiries
​
Partner with us
​EmployeeSafe

SIGN UP FOR OUR SPECIAL OFFERS

Safe unsubscribe - never share guarantee
You-ID.me is a subsidiary of AheadSolutions (UK) Ltd.
Copyright © 2014-21 AheadSolutions (UK) Ltd. VAT No: 172 6430 15 GB. Company No: 08071482.
 
All Rights Reserved.
  • Activate / Update
    • Get started
    • ACTIVATE ID PRODUCT
    • UPDATE MY PROFILE
  • About
    • What is You ID Me?
    • How You ID Me works
    • Why it's safer
    • Emergency alerts
    • EmployeeSafe
    • You ID Me Free
    • News & Blog
  • Plans & pricing
    • Plans
    • Subscribe & save
  • Store