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Where's my password?


  • Where's my password?
  • Request 
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Here's where to locate your password.  Find out how to reset  your password  if you already have an active ID.

Your password is used to activate your product's unique ID number and to log in to your profile to update your information.

When you   receive your emergency ID product you will need to activate your  ID   (one time only)   and for this you will   use the password  supplied.

For ID bracelets, dog tag necklaces and  ID wallet cards  your password  is printed on a white   slip that looks like this: 
picture of a You ID ME activation code ticket for an emergency ID product
Almost all products are dispatched along with the password slip with the exception of  engraved metal medical ID tags in which case you will receive two items through the post; your ID tag and your password separately.

For PVC dog tag  necklaces   your password  may also be included on a PVC tag like this: 
Image of dog tag necklace password tag
Once you've activated your ID you can change your password  at anytime  by logging into your profile at You ID Me.
    Passwords are sent  with ID products.   Please  read this information first to help you locate yours. This will be quicker than waiting for our team to do their checks and send you a reminder.  However if you're certain you can't  find your password you can submit a password  request  below.
    Enter the 7 - 12 digit ID number of your product
    Is your ID product already active on the You ID Me system?
    In case we need to call you
Request password
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You ID Me is a subsidiary of Ahead Solutions (UK) Ltd. which is registered in England and Wales, company number 08071482 and is regulated by the Information Commissioner's Office registration number ZA171918.  You ID Me® is a registered trademark with the Intellectual Property Office.  Copyright © 2014-23 All rights reserved.
  • Activate / Update
    • ACTIVATE ID PRODUCT
    • UPDATE MY PROFILE
  • About You ID Me
    • Get started
    • What is You ID Me?
    • How You ID Me works
    • Why it's safer
    • Emergency alerts
    • You ID Me Free
    • News & Blog
  • Pricing
    • Plans
  • Store
  • Other Products
    • Life Assurance
    • EmployeeSafe
    • Walkalone