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SMS Restrictions and Regulations

The following is a list of countries and territories where SMS regulations and restrictions are in place. 

This means our SMS Alerts service may not function if the mobile device on which you wish to receive alerts  has been purchased or registered in one of the countries on the list.

Please note though the You ID Me system will allow you to select country codes and input mobile numbers from these places, it will not alert you or otherwise make you aware that an alert is likely to fail.

This is because the restriction is implemented on the networks owned or managed by the countries concerned. In other words, your alert is sent from You ID Me, but is blocked or ignored altogether by software on the network once passed over.
​
  • ​Australia
  • Brazil
  • Canada
  • China
  • France
  • India
  • Indonesia
  • Kazakhstan
  • Kenya
  • Kuwait
  • Malaysia
  • New Zealand
  • Nigeria
  • Norway
  • Qatar
  • Saudi Arabia
  • Senegal
  • Singapore
  • South Africa
  • South Korea
  • Taiwan
  • Turkey
  • United Arab Emirates (UAE)
  • United States
  • Vietnam
  • Zimbabwe

Our SMS messaging service is provided by Clickatell. You can read more about the types of restrictions and regulations for each country in the list above here.

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  • Activate / Update
    • ACTIVATE ID PRODUCT
    • UPDATE MY PROFILE
  • About You ID Me
    • Get started
    • What is You ID Me?
    • How You ID Me works
    • Why it's safer
    • Emergency alerts
    • You ID Me Free
    • News & Blog
  • Pricing
    • Plans
  • Store
  • Other Products
    • Life Assurance
    • EmployeeSafe
    • Walkalone