The You ID Me Help Centre has been updated to include many new articles covering common issues, questions and answers about using You ID Me.
This should hopefully be welcome as the busiest time of year approaches!
We've hopefully made the answers to questions clearer and more concise so you can access need to know information faster when getting started or when revisiting the system after a while away.
Popular questions now feature dynamically across the top of the Help Centre ... chances are one of these links might help you with your enquiry.
From locating or resetting your password to changing and upgrading service plans, the Help Centre is the home of You ID Me answers.
We've included a password reminder request form and made the facility to report a problem much quicker and easier.
So feel free to have a poke around, and let us know what you think below in the comments.
After more than a few people signed up to our Platinum with Alerts plan without first having purchased an ID product from us we've had a rethink and have decided, why not?
So we're making a few alterations to the You ID Me website which will enable existing and new customers to benefit from a free one off emergency ID product when they sign up to our Platinum with Alerts paid for by a a yearly direct debit payment and, they'll also get 33% off their subscription fee.
Subscribers that pay monthly will also benefit from a free emergency ID product every year - so technically they;ll never need to pay for an emergency ID product ever again!
Here are the pages to look at if you are interested in learning more about the offers.
Free emergency ID product on Platinum with Alerts - by annual direct debit
Free emergency ID product every year on Platinum with Alerts - by low monthly direct debit
To all our customers past, present and future, from Lee and the team at You ID Me and Ahead Solutions UK we wish you a very Happy Christmas 2019 . We hope you have a peaceful, pleasant and safe time with family, friends and those you love.
We'd also like to thank you for your support in helping make You ID Me the UK's leading emergency ID and alert service and look forward to new exciting developments for 2020.
From Lee, Missy, NB, Suzanne, Jacquie, Lisa, Chris and Peter
Here's our exciting new range of medical alert bracelets that are made right here in the UK.
Every bracelet makes it completely clear that the wearer's medical information is inside the bracelet.
When a first responder peels back the adjustable hook and loop fastener they instantly see the waterproof ID card on which the wearer can write their concise medical information and emergency contact numbers.
Flip it over and they'll get immediate access to the wearer's more detailed and updateable You ID Me profile where the wearer can store: -
Every product ships with our You ID Me Gold Plan free for life. Users may upgrade to Platinum plan by means of a low monthly direct debit payment to unlock premium features such as the emergency alert service which alerts their emergency contact's phone to let them know they have a problem.
The Medical ID Inside range is available in 3 sizes and 5 colours catering for anyone with any or multiple medical conditions.
Ever watched the film 127 Hours directed by Danny Boyle? Scary concept about the dangers of exercising alone. A must watch. If you or anyone you love runs outdoors alone you should read this.
Some time ago we learned about a 'lone' runner in Bolton, Lancashire who's life was saved quite simply because they had the sense to carry ID in case of emergency.
It costs next to nothing to carry emergency ID when you are out and about and there are really no excuses for forgetting; simply leave your ID inside your trainer to make sure you never forget to pop it on!
You'll be wanting something lightweight, easily spotted and hard-wearing.
Check out our Sport ID or Silicone ID for seriously effective in emergency ID that can alert your contact's phone the moment your profile is accessed in the event you have an accident or emergency.
Click the photos to learn more about each...
How does You ID Me work?
Watch the 60 second video below to see how You ID Me can quickly inform a first responder AND also alert next of kin and emergency contacts' mobile phones.
Links to further info...
You ID Me's Helmet ID Tag is the most advanced on the market . Why?
There are literally scores of helmet ID tags on the market. Some you have to call an 0800 number in the event of a crash or emergency (can you imagine that in the early hours of the morning!). Some that you have to tear open. Some that have print so small you might struggle to see it. Most are defunct the moment your contact changes their mobile number!
Rider Identity Fast
The You ID Me Helmet ID Tag Sticker is easy to see and very intuitive. It features a unique ID and a QR code.
Once activated, in the event of an accident or emergency a medic simply enters your ID at You ID Me or even faster, just scans the QR code with their smartphone and your registered information will appear on their device.
There's no app to download and mess about with and that goes for tag owners and paramedics alike.
Emergency Contacts Alerts
You ID Me is the UK's leading emergency ID and alert system; it quickly provides your emergency ID (and lots of other vital information) to the right people and it can alert your emergency contacts - straight to their phone in an emergency.
To ensure your tag alerts your emergency contacts automatically you'll need to be on the Platinum Plan. You can pay for this for the year or by a low monthly Direct Debit - there's no contracts and no minimum term. Bob's your uncle, as they say.
Ours is the ONLY helmet ID tag where you can update any aspect of your profile at anytime. If your emergency contact changes their contact number no problem. If the GP puts you on a new medication no problem. If you change your name through marriage or by choice to avoid the law no problem - well that actually might be..!
Just log in to the You ID Me system . Change whatever you want and submit. There. Done.
No need to order a new tag, at cost and inconvenience.
We're delighted to announce the introduction of a range of medical ID dog tag style necklaces in almost every medical condition known to man.
Made from anodised aluminium these beauties give paramedics and first responders super fast at a glance recognition of your medical condition and as you would expect work with your existing ID number with the You ID Me service to provide further detailed information about you, your condition, vital information the medic needs to know and importantly to alert your emergency contact's mobile phone.
You can select from Gold or Platinum Plan if you wish the product / service to alert your contacts phone should you have an accident or an emergency.
With a fantastic colour range and a super durable finish, this tried and tested way of carrying emergency medical ID just got even more effective with the introduction of your medical condition.
Medical Alert Tag Necklace - Condition Specific
Lightweight engraved anodised aluminium
* Colour tile indicative only.
** Custom product! Please take care how you enter your information and note refund / returns policy.
We hear the phrase "two edged sword" all the time don't we?
Well I was thinking about the double protection of our Platinum Plan thinking... actually it's triple protection, but since there is no such thing that I know of as a triple edged sword (I'm not into gaming!) we'll stick with the two.
I was creating this simple infographic over the weekend to articulate the benefits of the You ID Me Platinum Plan and double edged sword came to mind and then the double protection idea which I think works better.
To show two different mobile phones next to one another with the ownership labels above I thought worked quite well. But as always I put it to some You ID Me members to see what they thought.
One said "That's the most concise I have ever seen it". Another said "Looks great." Whilst another said "Very easy to understand." So three out of three then on this occasion - they don't always agree!
So I'd be really interested to learn what anyone else thinks. Let me know your thoughts by using the comments below or getting in touch through email: firstname.lastname@example.org
I'll cut to the chase. I think our new You ID Me upgrade option is the best we've ever offered:
Choose a FREE replacement emergency ID product EVERY year!
Why? When you sign up for Platinum Plan and choose to pay by monthly direct debit you pay a low payment of just £4.99 . You immediately get the benefits of the Platinum Plan applied to your account including: -
Personally I think the first bullet is worth the £4.99 but to get all the above PLUS : -
So if you have just activated your ID product that I would definitely encourage you to consider monthly direct debit as a low cost way of upgrading your service to our safest ever ID and alert plan.
Life can be challenging for brain injury survivors, in lots of ways. One way is how they are perceived by others in society; it's not uncommon to learn about incidents of people with brain injuries struggling to be taken seriously, being refused admittance into venues or worse, not being taken seriously by the Police and other authorities.
The Big and Bold Brain Injury emergency awareness and alert bracelet can help by providing confidence to the wearer and their families. It can quickly alert others to the fact that you have a brain injury.
In an emergency it can alert your contact's mobile phone/s to let them know you have a problem and it can share first responder contact details with your emergency contacts.
Brain Injury Alert Bracelet
With bright colours, the international medical alert symbol and the words VITAL ID INSIDE your brain injury alert bracelet is easy for any one to spot. With resin printed large bold lettering the facet that you have a brain injury is unmissable.
So how does it work?
The big and boldly printed brain injury cards folds and slides into the pocket on the inside of your bracelet. There's spaces set out on the reverse fo you to add concise contact and medical details.
A unique ID number lets you set up your emergency contacts and add greater medical details such as medications, blood group, allergies, NHS no. and more.
But the real power lies in the You ID Me system being able to alert your contacts phone in an emergency. Check out this one minute video demonstration to see how fast the system works...
More about You ID Me
Use the links below to learn more about the You ID Me service or just use the main menu at the top of your page.Information about You ID Me's Emergency ID and Alert Service
What is You ID Me? | How does You ID Me work? | Why it's safer? | Emergency alerts | Plans and pricing
Best-selling medical ID bracelet with medical condition resin printed BIG & BOLD.
Suits wrist up to 7.75"
NOTE: The maximum print area for your medical condition is just less than half the size of the label. 45 character max including spaces. Fewer characters will result in larger letters. Eg ADDISON's will be twice the size of ADDISON'S DISEASE. We've shown ALLERGIES and ATRIAL FIBRILLATION to illustrate the colour of the bands and the difference in letter sizing as a result of using more letters.
We're a small team working extremely hard to ensure that carrying ID is secure, easy and affordable for our customers.