You ID Me Emergency SMS Alerts Hints and Tips

Alerts to your contacts' phone/s in an emergency is available as standard for Platinum with Alerts customers.

Customers on our Platinum with Alerts plan get 10 SMS text messages in their profile which replenish automatically on a monthly basis.   This is (hopefully) sufficient for regular testing  and real-life emergencies.

The service will automatically alert selected emergency contacts by SMS text alert when your You ID Me profile is accessed by anybody; medic, first-responder, helper, member of the public or even by accident!

It's a very useful service to have because it means loved ones are informed immediately if you have a problem where you need help; of course, in such circumstances they want to know as soon as possible.

The inclusion of alerts  means that your ID product converts from being a device that simply informs to being a device that informs AND alerts.

The following hints and tips help you make the most of your monthly SMS allowance: - 

• Set up your SMS alerts correctly to ensure your contact/s receive alerts
  
  
• Consider whether you really need both your emergency contacts to receive alerts
  
  
• Make sure you discuss the feature with your emergency contacts so that they are aware what the service is, what the text message means and what they should do if they receive an alert.
  
  
• Remember to turn off SMS text messages if you intent to test your profile to avoid your emergency contacts receiving an alert that may alarm them unnecessarily
  
  
• It's a good idea to have an action plan in place with your emergency contacts so that they know what to do if they receive an alert 
  
  
• Contact You ID Me customer services if you deplete your  SMS allowance  within any one month period